Refund policy

RETURN & REFUND POLICY

Last updated: 2026

At EYDEN GOLD JEWELRY, LLC, we are committed to providing quality products and a transparent shopping experience.

We accept return requests within 7 days of the delivery date.

To qualify for a return, the item must:

• Be unused and in original condition
• Include original packaging
• Show no signs of wear, damage, or alteration
• Include valid proof of purchase

Non-returnable items include:

• Custom or personalized products
• Final sale or clearance items
• Earrings and personal-use accessories for hygiene reasons
• Items damaged through misuse or normal wear

Return Process:
Customers must contact our support team before sending any item back.

Contact Information:
EYDEN GOLD JEWELRY, LLC
514 Georges Rd
North Brunswick Township, NJ 08902
United States

Email: support@eydengold.com

We reserve the right to deny returns that do not meet the conditions outlined in this policy.

Refunds:
Once the returned item is received and inspected, customers will be notified regarding approval or denial of the refund.

Approved refunds will be issued to the original payment method within 5–10 business days depending on the customer’s financial institution.

Original shipping costs are non-refundable.

EYDEN GOLD JEWELRY, LLC is not responsible for return packages lost in transit if shipped without tracking or insurance.